November + December Quarterly WP Review
Budget:
Resource | USDC | $ in FIO | Total |
---|---|---|---|
Team Lead | $4,500 | $4,500 | $9,000 |
Partner Success Manager 1 | $4,000 | $2,000 | $6,000 |
Integration Testing |
| $200 | $200 |
Total | $8,500 | $6,700 | $15,200 |
KPIs:
Category |
|
---|---|
FIO Crypto Handles | Increase the number of FIO Crypto Handle registrations with existing partners
|
Domains | Increase the FIO Domain registrations + renewals with existing partners
|
Bugs | Average Partner Bug Report to Fix
|
Integration by Deadline | Average days completed integrations are past MOU deadline
|
Partner Generated Revenue | Revenue to Foundation generated by partners (5% of chain fees)
|
KPI Dashboard:
https://docs.google.com/spreadsheets/d/1zH3QPuqTv4yL17VcdNQrCgpQHRqkl5YJqambb5JAcqQ/edit?usp=sharing
Quarterly Comparison:
KPIs | Previous Quarter (Jun, Jul, Aug) | Current Quarter (Sep, Oct, Nov) |
---|---|---|
FIO Crypto Handles | Total: 60,769 Average: 20,256 | Total: 75,909 Average: 25,303 |
Domains | Total: 150 Average: 50 | Total: 85 Average: 28 |
Bugs | Average: 19 | Average: 22 |
Deadline | Average: 29 | Average: 32 |
Revenue | Total: $5,067.92 Average: $1,689.31 | Total: $7,099.14 Average: $2,366.38 |
Bugs:
Bugs get resolved fairly quickly.
Pending bugs are:
Ascendex (all features)
Opera (domains)
Dashboard (FIO Crypto Handle registrations on public domains)
Deadline:
Current quarter is fairly close to target.
Out of active partners:
62% are on track
38% are delayed.
FIO Crypto Handles:
Previous month I debated making the KPI target 30k monthly registrations, but have settled for 40k.
Reason: There is a growing upward trend in monthly FIO Crypto Handle registrations (25% increase from previous quarter totals to current quarter totals). Wouldn't be unreasonable to expect to hit target next quarter with growing list of partners and a little bit of focused effort.
Not part of this review, but the Dec monthly registration numbers are 34,394, significant increase to the month of Nov, which makes the 40k monthly target well within reach.
Domains:
Adjusted numbers for partner TPID transactions ONLY.
Previously had taken total registrations and subtracted foundation and dashboard activity.
Thinking was, some partners have not set up their TPID, and wanted to account for those activities.
Can no longer do above due to new affiliate program
Found that partner domain activity is significantly worse than previously reported.
Previous quarter domain reg higher. Could be foundation using Edge.
Marketing to increase partner domain awareness and activity?
Currently do not have a partner marketing domain strategy
FIO tokens cannot be used as incentive for the purchasing of domain due to US legal concerns regarding money transfer.
Previously explored ideas:
Offer discount on domain purchases as a part of marketing campaign. When users go to buy domain, they see domain is xx% off price.
Cant do through dashboard as the fees are dictated by the chain
Rebate program. Offer users who purchase a domain a certain number of FIO tokens after the fact to “discount” the domain during the promotional period.
Legal concerns regarding money transfer.
Offer users who purchase a domain the chance to win a certain number of FIO Tokens
Legal concerns regarding money transfer
Free FIO Crypto Handles as incentives?
Partners (ex: Learnoverse) have argued that the free Handles are not a satisfactory incentive for a marketing campaign due to free handles being available everywhere. No additional demand is driven to purchase domain/create conversions.
Potential ideas:
Turn off all free FIO Crypto Handles, and only “turn on” during partner promotional periods. This can increase the demand as they are not available on all platforms at all times. Risk is decrease # of monthly registrations
Offer free registrations on domains users have purchased. i.e. user purchases @amazing domain. They are gifted 2 free handles to register on the @amazing domain.
Premium domains as incentive?
Users purchase domains for a chance to win free premium domain
Works better when domains are valued at different prices. i.e short domains worth more than long domains.
General marketing messaging concerns
User thought: Why do I need to purchase a domain if I can just get a handle for free that has all the functionality?
FIO needs to nail down messaging so that partners can educate their communities on the value.
Improve Dashboard UX for Conversions:
Learnoverse, Orbis86, and Pillar have noted usability concerns with dashboard.
Dashboard highlighting FIO Crypto Handles and not Domain purchases.
Have discussed with BD, Dashboard and PS teams on doing usability study where the 3 teams will help support the effort.
GP from Dashboard team has shown a draft UX update
Number of Domain Integrated Partners:
End of August 2022:
Edge
Airnfts
XcelPay
Trust
Unique.one
Onto
DoubleAce Wallet
Total: 7
End of November 2022:
Edge
Airnfts
XcelPay
Trust
Unique.one
Onto
DoubleAce Wallet
MyCointainer
Dopamine
Infinity Wallet
Learnoverse
Pillar
Orbis86
Alty
ioPay
Total: 15
Upcoming Domain Partners for following Quarter:
Raze
Rev3al
Freckle
SecuX
MetaOps
Cryptomex
CryptoSpace
Bifrost
XRP Toolkit
Total: 9 upcoming partners for a total of 24
Revenue:
Increase in average revenue from previous Quarter
Average: $1,689.31 → Average: $2,366.38
Current quarter has steady increase in revenue month over month
$1,536.79 → $2,657.08→ $2,905.27
Not in this review but the month of Dec has revenue of $3,971.47.
Other future projects:
Email list specifically targeted to current partners (and potential)
Work in conjunction with BD
Email is to market FIO and showcase the successes of our partners
Can help incentivize current partners to promote FIO and remember the value