November + December Quarterly WP Review

Budget:

Resource

USDC

$ in FIO

Total

Resource

USDC

$ in FIO

Total

Team Lead

$4,500

$4,500

$9,000

Partner Success Manager 1

$4,000

$2,000

$6,000

Integration Testing

 

$200

$200

Total

$8,500

$6,700

$15,200

KPIs:

Category

 

Category

 

FIO Crypto Handles

Increase the number of FIO Crypto Handle registrations with existing partners

  • Success: >40k monthly Handle registrations

  • Expected: 20-40k

  • Failure: <20k

Domains

Increase the FIO Domain registrations + renewals with existing partners

  • Success: >2k monthly Domain registrations or renewals

  • Expected: 1-2k

  • Failure: <1k

Bugs

Average Partner Bug Report to Fix

  • Success: < 30 days

  • Expected: 30 - 90 days

  • Failure: > 90 days

Integration by Deadline

Average days completed integrations are past MOU deadline

  • Success: <30 days past MOU

  • Expected: 30 - 90 days past MOU

  • Failure: >90 days past MOU

Partner Generated Revenue

Revenue to Foundation generated by partners (5% of chain fees)

  • Ideally: >$133,000 (combined BD + PS expenses)

  • Success: >$10,000 monthly revenue

  • Expected: $3k - 10k

  • Failure: <$3k

 


KPI Dashboard:

https://docs.google.com/spreadsheets/d/1zH3QPuqTv4yL17VcdNQrCgpQHRqkl5YJqambb5JAcqQ/edit?usp=sharing

Quarterly Comparison:

KPIs

Previous Quarter (Jun, Jul, Aug)

Current Quarter (Sep, Oct, Nov)

KPIs

Previous Quarter (Jun, Jul, Aug)

Current Quarter (Sep, Oct, Nov)

FIO Crypto Handles

Total: 60,769
( 28,039 + 22,142 +10,588)

Average: 20,256

Total: 75,909
(19,655 + 27,551 + 28,703)

Average: 25,303

Domains

Total: 150
(55 + 71 + 79)

Average: 50

Total: 85
(21 + 34 + 30)

Average: 28

Bugs

Average: 19
(17, 20, 20)

Average: 22
(23, 20, 20)

Deadline

Average: 29
(36, 25, 25)

Average: 32
(31, 33, 32)

Revenue

Total: $5,067.92
(2305.37 + 1829.04 + 933.51)

Average: $1,689.31

Total: $7,099.14
(1536.79+ 2657.08 + 2905.27)

Average: $2,366.38

Bugs:

  • Bugs get resolved fairly quickly.

  • Pending bugs are:

    • Ascendex (all features)

    • Opera (domains)

    • Dashboard (FIO Crypto Handle registrations on public domains)

Deadline:

  • Current quarter is fairly close to target.

  • Out of active partners:

    • 62% are on track

    • 38% are delayed.

FIO Crypto Handles:

  • Previous month I debated making the KPI target 30k monthly registrations, but have settled for 40k.

    • Reason: There is a growing upward trend in monthly FIO Crypto Handle registrations (25% increase from previous quarter totals to current quarter totals). Wouldn't be unreasonable to expect to hit target next quarter with growing list of partners and a little bit of focused effort.

  • Not part of this review, but the Dec monthly registration numbers are 34,394, significant increase to the month of Nov, which makes the 40k monthly target well within reach.

Domains:

  • Adjusted numbers for partner TPID transactions ONLY.

  • Previously had taken total registrations and subtracted foundation and dashboard activity.

    • Thinking was, some partners have not set up their TPID, and wanted to account for those activities.

  • Can no longer do above due to new affiliate program

  • Found that partner domain activity is significantly worse than previously reported.

  • Previous quarter domain reg higher. Could be foundation using Edge.

Marketing to increase partner domain awareness and activity?

  • Currently do not have a partner marketing domain strategy

    • FIO tokens cannot be used as incentive for the purchasing of domain due to US legal concerns regarding money transfer.

  • Previously explored ideas:

    • Offer discount on domain purchases as a part of marketing campaign. When users go to buy domain, they see domain is xx% off price.

      • Cant do through dashboard as the fees are dictated by the chain

    • Rebate program. Offer users who purchase a domain a certain number of FIO tokens after the fact to “discount” the domain during the promotional period.

      • Legal concerns regarding money transfer.

    • Offer users who purchase a domain the chance to win a certain number of FIO Tokens

      • Legal concerns regarding money transfer

  • Free FIO Crypto Handles as incentives?

    • Partners (ex: Learnoverse) have argued that the free Handles are not a satisfactory incentive for a marketing campaign due to free handles being available everywhere. No additional demand is driven to purchase domain/create conversions.

    • Potential ideas:

      • Turn off all free FIO Crypto Handles, and only “turn on” during partner promotional periods. This can increase the demand as they are not available on all platforms at all times. Risk is decrease # of monthly registrations

      • Offer free registrations on domains users have purchased. i.e. user purchases @amazing domain. They are gifted 2 free handles to register on the @amazing domain.

  • Premium domains as incentive?

    • Users purchase domains for a chance to win free premium domain

      • Works better when domains are valued at different prices. i.e short domains worth more than long domains.

  • General marketing messaging concerns

    • User thought: Why do I need to purchase a domain if I can just get a handle for free that has all the functionality?

    • FIO needs to nail down messaging so that partners can educate their communities on the value.

Improve Dashboard UX for Conversions:

  • Learnoverse, Orbis86, and Pillar have noted usability concerns with dashboard.

  • Dashboard highlighting FIO Crypto Handles and not Domain purchases.

  • Have discussed with BD, Dashboard and PS teams on doing usability study where the 3 teams will help support the effort.

  • GP from Dashboard team has shown a draft UX update


Number of Domain Integrated Partners:

End of August 2022:

  • Edge

  • Airnfts

  • XcelPay

  • Trust

  • Unique.one

  • Onto

  • DoubleAce Wallet

 

 

Total: 7

End of November 2022:

  • Edge

  • Airnfts

  • XcelPay

  • Trust

  • Unique.one

  • Onto

  • DoubleAce Wallet

  • MyCointainer

  • Dopamine

  • Infinity Wallet

  • Learnoverse

  • Pillar

  • Orbis86

  • Alty

  • ioPay

Total: 15

Upcoming Domain Partners for following Quarter:

  • Raze

  • Rev3al

  • Freckle

  • SecuX

  • MetaOps

  • Cryptomex

  • CryptoSpace

  • Bifrost

  • XRP Toolkit

 

 

Total: 9 upcoming partners for a total of 24

 

Revenue:

  • Increase in average revenue from previous Quarter

    • Average: $1,689.31 → Average: $2,366.38

  • Current quarter has steady increase in revenue month over month

    • $1,536.79 → $2,657.08→ $2,905.27

    • Not in this review but the month of Dec has revenue of $3,971.47.

Other future projects:

  • Email list specifically targeted to current partners (and potential)

    • Work in conjunction with BD

    • Email is to market FIO and showcase the successes of our partners

    • Can help incentivize current partners to promote FIO and remember the value

Post Call Thoughts and Comments: