Links
KPI Web Dashboard (public): https://docs.google.com/spreadsheets/d/e/2PACX-1vQxyAsF199nwwWHauffG0TaXAxHz8Vk2s08mgqzcWv5d1WRSpf8JMSepeG2Qhe8-wgoKJ9hKkXZR5Y1/pubhtml?gid=256425141&single=true
KPI Monthly Status Reports (public): Integrator Support - Reports and Updates
KPI Spreadsheet (restricted access): https://docs.google.com/spreadsheets/d/1wAdpbkPshmXFq_DUGoYF4zbvUtKwiWU1BcaEiNAxK9U/edit#gid=256425141
Budget vs. Actual (restricted access): https://docs.google.com/spreadsheets/d/1WoHrCTUXTBDl0dkT8yQ_0lqCBLz2L5M9HYJG6cH_4Do/edit#gid=1532504529
Master Release Plan: Master Release Plan
Kanban: https://fioprotocol.atlassian.net/jira/software/c/projects/ISUP/boards/43?selectedIssue=ISUP-3
KPIs
Changes tracked in: DAO-741 - Getting issue details... STATUS
KPI | KPI |
|---|---|
Integrator satisfaction | Survey A. Overall level of difficulty of integration (1 – Very difficult, 2 – Difficult , 3 – Neutral, 4 – Easy, 5 – Very easy) B. Documentation / Devhub (1 – Very dissatisfied, 2 – Dissatisfied, 3 – Unsure, 4 – Satisfied, 5 – Very satisfied) C. Technical support (1 – Very dissatisfied, 2 – Dissatisfied, 3 – Unsure, 4 – Satisfied, 5 – Very satisfied) D. SDK / Libraries (1 – Very complex, 2 – Complex, 3 – Satisfactory, 4 – Simple, 5 – Very Simple) |
Acquire FIO Integrations (FIO team) satisfaction | Survey: A. Overall level of difficulty of integration (1 – Very difficult, 2 – Difficult , 3 – Neutral, 4 – Easy, 5 – Very easy) B. Documentation / Devhub (1 – Very dissatisfied, 2 – Dissatisfied, 3 – Unsure, 4 – Satisfied, 5 – Very satisfied) C. Technical support (1 – Very dissatisfied, 2 – Dissatisfied, 3 – Unsure, 4 – Satisfied, 5 – Very satisfied) D. SDK / Libraries (1 – Very complex, 2 – Complex, 3 – Satisfactory, 4 – Simple, 5 – Very Simple) |
FIO Data Services uptime |
|
SDK satisfaction |
|
SDK feature coverage and time to release |
|
Community engagement |
|