Integrator satisfaction

Survey

A. Overall level of difficulty of integration (1 – Very difficult, 2 – Difficult , 3 – Neutral, 4 – Easy, 5 – Very easy)

B. Documentation / Devhub (1 – Very dissatisfied, 2 – Dissatisfied, 3 – Unsure, 4 – Satisfied, 5 – Very satisfied)

C. Technical support (1 – Very dissatisfied, 2 – Dissatisfied, 3 – Unsure, 4 – Satisfied, 5 – Very satisfied)

D. SDK / Libraries (1 – Very complex, 2 – Complex, 3 – Satisfactory, 4 – Simple, 5 – Very Simple)

Acquire FIO Integrations (FIO team) satisfaction

Survey:

A. Overall level of difficulty of integration (1 – Very difficult, 2 – Difficult , 3 – Neutral, 4 – Easy, 5 – Very easy)

B. Documentation / Devhub (1 – Very dissatisfied, 2 – Dissatisfied, 3 – Unsure, 4 – Satisfied, 5 – Very satisfied)

C. Technical support (1 – Very dissatisfied, 2 – Dissatisfied, 3 – Unsure, 4 – Satisfied, 5 – Very satisfied) 

D. SDK / Libraries (1 – Very complex, 2 – Complex, 3 – Satisfactory, 4 – Simple, 5 – Very Simple)

FIO Data Services uptime

• Devhub uptime

SDK satisfaction

• Question on integrator survey

SDK feature coverage and time to release

• SDK time to integration of new features

• SDK feature coverage

Community engagement

• % community commits (community / total, average for all releases)