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Purchase Confirmation Emails

Email

Trigger(s)

Subject

Text

Purchase with FIO

Image Added
  • User has made a new purchase with FIO

  • User has made a purchase with credit or debit card

FIO dashboard purchase confirmation - Order 00000ABC123

  • Order numbers are displayed as alphanumeric

Hi,

Please find attached your confirmation of purchase.

Purchase Details:

Purchase Type (ex. purchase, renewal, addition)

Purchase Detail (ex. domain, FIO crypto handle, 100 bundle transactions)

Amount

Payment Details:

Total Cost

Paid With (specified FIO wallet)

Transaction ID

CTA: View Order Details

If the button above does not work, please use this link:

https://…

Best wishes,

The FIO Dashboard Team

Have questions?

You can raise a FIO Support request from the FIO Help Center.

Purchase with Credit or Debit Card

Image Removed

  • User has made a new purchase with credit or debit card

FIO dashboard purchase confirmation - Order 00000

Hi,

Please find attached your confirmation of purchase.

Purchase Details:

Purchase Type (ex. purchase, renewal, addition)

Purchase Detail (ex. domain, FIO crypto handle, 100 bundle transactions)

Amount

Payment Details:

Total Cost

Paid With (Stripe payment type)

Transaction ID

CTA: View Order Details

Type Display

  • If domain related - Display the associated domain name

  • If crypto handle related - Display the associated crypto handle

Transaction Type Display

  • Domain Purchase

  • FIO Crypto Handle Purchase

  • FIO Crypto Handle & Domain Purchase

  • Domain Renewal

  • Add 100 Bundled Transactions

Amount Display

  • If paid Credit/Debit Card - Display USDC Only

  • If paid with FIO - Display USDC & FIO Equivalent

Payment Details:

Total Cost Display

  • If paid Credit/Debit Card - Display USD Only

  • If paid with FIO - Display USDC & FIO Equivalent

Paid With (specified FIO wallet)

  • If paid Credit/Debit Card - Display stripe payment type and last 4 digits of the card (Visa ending in 0000)

  • If paid with FIO - Display FIO wallet used

Transaction ID

  • Order numbers are displayed as alphanumeric

CTA: View Order Details

  • Action - Link to order details in the dashboard

If the button above does not work, please use this link:

https://…

Best wishes,

The FIO Dashboard Team

Have questions?

You can raise a FIO Support request from the FIO Help CenterDashboard Support.

Admin Emails

Email

Trigger

Subject

Text

Admin User Invite Email

  • New Admin User invited from Admin interface

You are invited to join FIO Dashboard Admin

Hi,

You have been invited to join the FIO Dashboard Admin. Please follow this link to set-up your account:

https://…(link to New Admin User Setup Page)

Best wishes,

The FIO Dashboard Team

Have questions?

You can raise a FIO Support request from the FIO Help Center.

Admin User Reset Password Email

  • Password reset clicked in Admin interface

Password reset FIO Dashboard Admin

Hi,

You can reset your password here:

https://…(link to Admin User Password Reset Page)

Best wishes,

The FIO Dashboard Team

Have questions?

You can raise a FIO Support request from the FIO Help Center.