New FIO Requests

• The user receives a new FIO request

You have received a new FIO request.

Hi,

You have received a new FIO request.

FIO Request Details:

Date/Time

Requestor

To

Amount

Chain

Memo

CTA: Pay Request

If the button above does not work, please use this link:

https://…

Best wishes,

The FIO Dashboard Team

Have questions?

You can raise a FIO Support request from the FIO Help Center.

Rejections on Sent Requests

• An FIO request sent by the user is rejected

Your FIO request has been rejected.

Hi,

Your FIO request has been rejected.

FIO Request Details:

Date/Time

Requesting FIO Address

Request Sent To

Amount

Chain

ID

Memo

CTA: View Request

If the button above does not work, please use this link:

https://…

Best wishes,

The FIO Dashboard Team

Have questions?

You can raise a FIO Support request from the FIO Help Center.

Approvals on Sent Requests

• An FIO request sent by the user is approved

Your FIO request has been approved.

Hi,

Your FIO request has been approved.

FIO Request Details:

Date/Time

Requesting FIO Address

Request Sent To

Amount

Chain

ID

Memo

CTA: View Request

If the button above does not work, please use this link:

https://…

Best wishes,

The FIO Dashboard Team

Have questions?

You can raise a FIO Support request from the FIO Help Center.

Balance Change

• The users FIO balance has changed

You FIO balance has changed.

Hi,

Your FIO balance has changed.

FIO Balance Details:

Date/Time

FIO Balance Change

New FIO Balance

CTA: View Balance

If the button above does not work, please use this link:

https://…

Best wishes,

The FIO Dashboard Team

Have questions?

You can raise a FIO Support request from the FIO Help Center.

Expiring Domains

• A FIO domain has reached a 30 day window until date of expiration

• A domain has expired - Date of expiration to day 30

• A domain has expired - Day 30 to Day 90

• A domain has expired - Day 90+

Additional requirements:

• Emails should be grouped by day by type, meaning a user should never received more than one email per type, e.g. max 1 email per day with “Your FIO domain is about to expire.”, 1 email per day with “Your FIO domain has expired.”. If more than one domain qualifies, include all domains in a single email.

• Your FIO domain(s) are about to expire.

• Your FIO domain(s) have expired.

• Your FIO domain(s) have expired and will be burned.

• Your FIO domain(s) and associated addresses have been burned.

Hi,

Your FIO domain(s) are about to expire.

FIO Domain Details:

FIO Domain Name Title

Expiration Date Title

Domain Name

Expiration Date

CTA: Renew Domain(s)

If the button above does not work, please use this link:

https://…

Best wishes,

The FIO Dashboard Team

Have questions?

You can raise a FIO Support request from the FIO Help Center.

Hi,

Your FIO domain(s) have expired.

…

https://…

Best wishes,

The FIO Dashboard Team

Have questions?

You can raise a FIO Support request from the FIO Help Center.

Hi,

Your FIO domain(s) have expired and will be burned.

…

https://…

Best wishes,

The FIO Dashboard Team

Have questions?

You can raise a FIO Support request from the FIO Help Center.

Hi,

Your FIO domain(s) and associated addresses have been burned.

…

https://…

Best wishes,

The FIO Dashboard Team

Have questions?

You can raise a FIO Support request from the FIO Help Center.

Low Bundle Count

• Bundle count has dropped below a minimum threshold of 25 remaining

Your remaining FIO bundled transactions is low.

Hi,

Your remaining FIO bundled transactions is low.

FIO Bundle Details:

FIO Address Name Title

Bundle Remaining Title

FIO Address

Remaining Bundels

CTA: Renew Bundles

If the button above does not work, please use this link:

https://…

Best wishes,

The FIO Dashboard Team

Have questions?

You can raise a FIO Support request from the FIO Help Center.

Purchase with FIO

Image Added

• User has made a new purchase with FIO

FIO dashboard purchase confirmation - Order 00000

Hi,

Please find attached your confirmation of purchase.

Purchase Details:

Purchase Type (ex. purchase, renewal, addition)

Purchase Detail (ex. domain, FIO crypto handle, 100 bundle transactions)

Amount

Payment Details:

Total Cost

Paid With (specified FIO wallet)

Transaction ID

CTA: View Order Details

If the button above does not work, please use this link:

https://…

Best wishes,

The FIO Dashboard Team

Have questions?

You can raise a FIO Support request from the FIO Help Center.

Purchase with Credit or Debit Card

Image Added

• User has made a new purchase with credit or debit card

FIO dashboard purchase confirmation - Order 00000

Hi,

Please find attached your confirmation of purchase.

Purchase Details:

Purchase Type (ex. purchase, renewal, addition)

Purchase Detail (ex. domain, FIO crypto handle, 100 bundle transactions)

Amount

Payment Details:

Total Cost

Paid With (Stripe payment type)

Transaction ID

CTA: View Order Details

If the button above does not work, please use this link:

https://…

Best wishes,

The FIO Dashboard Team

Have questions?

You can raise a FIO Support request from the FIO Help Center.

Admin User Invite Email

• New Admin User invited from Admin interface

You are invited to join FIO Dashboard Admin

Hi,

You have been invited to join the FIO Dashboard Admin. Please follow this link to set-up your account:

https://…(link to New Admin User Setup Page)

Best wishes,

The FIO Dashboard Team

Have questions?

You can raise a FIO Support request from the FIO Help Center.

Admin User Reset Password Email

• Password reset clicked in Admin interface

Password reset FIO Dashboard Admin

Hi,

You can reset your password here:

https://…(link to Admin User Password Reset Page)

Best wishes,

The FIO Dashboard Team

Have questions?

You can raise a FIO Support request from the FIO Help Center.