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Table of Contents

...

  1. Schedule

    1. Q3 2022

      1. Create Initial KPIs (including but not limited to)

        1. Description

        2. Label

        3. Owner

        4. Updater

        5. Calculation

        6. Frequency

        7. Scope

        8. Metrics

      2. Identify KPI Management Tools

      3. Initial Measurement Tested

    2. Q4 2022

      1. Measurement - TBD

      2. Refinement - TBD

    3. Q1 2023

      1. Measurement - TBD

      2. Refinement - TBD

    4. Q2 2023

      1. Measurement - TBD

      2. Refinement - TBD

  2. Topics

    1. Lead - Predicting Future Success

      1. User

        1. New Handle Increase

        2. New Domain Increase

        3. Usage

      2. Operational

        1. Uptime SLA

        2. Bug

      3. Integration

        1. New Partner Integration Increase

    2. Lag - Past and Current Performance

      1. Roadmap Achievement ?

      2. Revenue ?

...

It requires the following resources regardless of where it lives structurally:

Role Type

Role

Time Allocation (Monthly)

Director

WP Leader

Strategy

CTO

Strategy

CPO

Core

Lead Architect

Core

Senior Engineer

Implementation (Development)

Architect

Implementation (Development)

Engineer(s)

Implementation (Development)

QA

Implementation (Development)

Project Mgmt

Implementation (Development)

Release Mgmt

Implementation (Development)

Ops

Implementation (UX)

Research

0.25

Implementation (UX)

Jr. UX Visual/IA

0.25

Business

This will be supplemented by the business team within FIO

?

Marketing

This will be supplemented by the marketing team within FIO

?