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Table of Contents

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  1. Schedule

    1. Q3 2022

      1. Create Initial KPIs

      2. Identify KPI Management Tools

      3. Initial Measurement Tested

    2. Q4 2022

      1. Measurement - TBD

      2. Refinement - TBD

    3. Q1 2023

      1. Measurement - TBD

      2. Refinement - TBD

    4. Q2 2023

      1. Measurement - TBD

      2. Refinement - TBD

  2. Topics

    1. Operational

      1. Uptime SLA

      2. Bug

    2. Success Measurement

      1. Handles

      2. Domains

      3. Use

    3. Roadmap Achievement ?

    4. Revenue ?

KPI Tools

  1. TBD

Roadmap

...

It requires the following resources regardless of where it lives structurally:

Role Type

Role

Time Allocation (Monthly)

Director

WP Leader

Strategy

CTO

Strategy

CPO

Core

Lead Architect

Core

Senior Engineer

Implementation (Development)

Architect

Implementation (Development)

Engineer(s)

Implementation (Development)

QA

Implementation (Development)

Project Mgmt

Implementation (Development)

Release Mgmt

Implementation (Development)

Ops

Implementation (UX)

Research

0.25

Implementation (UX)

Jr. UX Visual/IA

0.25

Business

This will be supplemented by the business team within FIO

?

Marketing

This will be supplemented by the marketing team within FIO

?